Shipping & Returns

| SHIPPING & PROCESSING |

all orders are processed and shipped within 1-14 days of original purchase date. you will receive an order confirmation & notification once your order's been shipped. (with tracking information)

items marked as "delivered" are considered delivered for the purposes of refunds or cancellations.

buyers are responsible for providing an up-to-date shipping address. if an item is not delivered because of an inaccurate shipping address, a full refund is not guaranteed.




| INTERNATIONAL CUSTOMERS |

we ship worldwide! all orders are processed and shipped within 1-30 days of original purchase date. you will receive an order confirmation & notification once your order's been shipped. (with tracking information)





| ESTIMATED DELIVERY TIMES |

please consider: covid, holidays, weather, etc may delay some packages.

domestic US: 1-3 weeks

international: 3-10 weeks

buyers are responsible for any vat, customs and import taxes that may apply upon receiving package. we are not responsible for any customs delays.

if you have a problem with your order, please do not hesitate to reach out! we can come up with a solution together :)



| RETURNS & EXCHANGES |

all sales are final. returns are not currently eligible.

please inspect your package(recording a video during unboxing) upon arrival & contact us immediately if anything is defective or missing. we will need original  unboxing videos as proof.you have 7 days to make a claim. we will gladly replace or send out missing items.

buyer is responsible for shipping costs for any returned product.

please contact us with any questions & concerns regarding our return policy. we'll be happy to help!



| CONTACT |

info@pikabootape.shop

I'll get back to you within 1-3 business days. thank you!